Privacy Policy and SMS Terms

Effective Date: September 24, 2025

Last Updated: September 24, 2025

This Privacy Policy describes how our company (“Company,” “we,” “our,” or “us”) collects, uses, and shares information when you interact with our website, contact us, make a purchase, or participate in our SMS messaging program. By using our services, you agree to the terms of this Privacy Policy and our SMS program terms outlined below.

1. Information We Collect

We may collect the following types of information:

Contact Information: Name, phone number, email, and mailing address.

Account & Transaction Information: Billing, shipping, and order details.

Communication Data: Emails, customer support messages, and SMS interactions.

Technical Data: IP address, browser type, device information, and website usage activity.

2. How We Use Your Information

We use your information to:

Provide and improve our services.

Send important updates, including order confirmations, account notices, and customer support messages.

Deliver marketing and promotional communications, including SMS messages (with your consent).

Comply with legal, regulatory, and compliance obligations.

3. SMS Messaging Terms (A2P 10DLC Compliance)

By opting into our SMS program, you agree to receive text messages from us at the phone number you provided. These messages may include service updates, account alerts, and promotional offers.

Message Frequency: Varies based on your interaction with our services.

Message & Data Rates: Standard carrier charges may apply.

Opt-Out: You can opt out at any time by replying STOP to our messages. After you opt out, you will no longer receive SMS messages, except for confirmation of your opt-out.

Help: For assistance, reply HELP or contact us at the email or phone number listed on our website.

Privacy: We will not share or sell your SMS consent or phone number to third parties for marketing purposes.

4. Sharing of Information

We may share your information with:

Service Providers: Vendors and partners who help us operate our website, SMS program, and business operations.

Legal Requirements: When required to comply with law, regulations, or legal requests.

Business Transfers: In the event of a merger, acquisition, or asset sale.

We do not sell personal data to third parties.

5. Data Security

We implement reasonable safeguards to protect your personal information. However, no method of transmission or storage is 100% secure.

6. Your Rights

Depending on your location, you may have rights to:

Access or request a copy of your data.

Correct or update your data.

Request deletion of your data.

Withdraw consent for marketing or SMS communications.

You may exercise these rights by contacting us through the methods provided on our website.

7. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

8. Contact Us

If you have any questions about this Privacy Policy or our SMS terms, please contact us through the information provided on our website.